Terms of Service

Last Updated: January 14, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Highlight Tax Services ("Company," "we," "us," or "our"). By accessing or using our services, including our website, mobile applications, and tax preparation services, you agree to be bound by these Terms and our Privacy Policy.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OUR SERVICES. Your continued use of our services constitutes acceptance of these Terms and any subsequent modifications.

2. Services Provided

2.1 Tax Services

We provide the following tax-related services:

  • Federal and state income tax return preparation
  • Tax planning and consulting services
  • Tax dispute resolution and representation
  • Quarterly estimated tax payment calculations
  • Business tax compliance and advisory services
  • Document management and secure file storage

2.2 Professional Standards

Our services are provided by qualified tax professionals in accordance with applicable laws, regulations, and professional standards, including IRS Circular 230 and state professional licensing requirements.

2.3 Service Limitations

We do not provide legal advice, investment advice, or financial planning services beyond the scope of tax preparation and consulting. For matters outside our expertise, we may refer you to appropriate professionals.

3. Client Responsibilities

3.1 Accurate Information

You agree to provide complete, accurate, and truthful information necessary for the preparation of your tax returns. You are responsible for verifying the accuracy of all information you provide and for reviewing all tax returns before filing.

3.2 Documentation

You agree to provide all requested documentation, including but not limited to:

  • W-2s, 1099s, and other income statements
  • Receipts and records of deductible expenses
  • Previous tax returns (when applicable)
  • Government-issued identification
  • Any other documents reasonably requested for tax preparation

3.3 Timely Communication

You agree to respond promptly to requests for information and to notify us immediately of any changes that may affect your tax situation. Failure to provide timely information may delay the preparation of your returns and could result in late filing penalties.

3.4 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access or security breach.

4. Fees and Payment

4.1 Service Fees

Fees for our services are based on the complexity of your tax situation and the services provided. You will be informed of applicable fees before services are rendered. Fees may include:

  • Tax return preparation fees
  • Consultation fees (charged hourly or flat rate)
  • Representation fees for IRS or state tax matters
  • Administrative fees for document storage and retrieval

4.2 Payment Terms

Payment is due upon completion of services unless otherwise agreed in writing. We accept payment via credit card, debit card, ACH transfer, and check. A convenience fee may apply to certain payment methods.

4.3 Late Payments

Unpaid balances may be subject to a late payment fee of 1.5% per month (18% annual percentage rate) or the maximum amount permitted by law, whichever is less. We reserve the right to suspend services for accounts with outstanding balances.

4.4 Refund Policy

Fees paid for services already performed are non-refundable. If you are dissatisfied with our services, please contact us immediately to discuss resolution options. Refunds for services not yet rendered may be provided at our sole discretion.

5. Limitation of Liability

5.1 Service "As Is"

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

5.2 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

5.3 Cap on Liability

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT OF FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE THOUSAND DOLLARS ($1,000), WHICHEVER IS GREATER.

5.4 Client Responsibility

You acknowledge that you are ultimately responsible for your tax returns and for any tax liabilities, penalties, or interest assessed by tax authorities. We are responsible for preparing your returns with due professional care based on the information you provide, but we are not liable for penalties or interest resulting from information you failed to provide or inaccuracies in the information you supplied.

5.5 Third-Party Actions

We are not liable for actions taken by third parties, including the IRS, state tax authorities, or other governmental agencies. We are not responsible for delays or failures in service caused by circumstances beyond our reasonable control, including technical failures, natural disasters, or government actions.

6. Indemnification

You agree to indemnify, defend, and hold harmless Highlight Tax Services, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your breach of these Terms
  • Your violation of any law or regulation
  • Inaccurate or incomplete information you provide
  • Your failure to pay taxes or penalties owed to tax authorities
  • Fraud, willful misconduct, or negligence on your part
  • Your infringement of any third-party rights

7. Professional Conduct and Ethics

7.1 IRS Circular 230

Our tax professionals comply with IRS Circular 230, which governs practice before the Internal Revenue Service. We will not knowingly prepare or file false or fraudulent tax returns.

7.2 Conflicts of Interest

We will notify you if we identify any conflicts of interest that may affect our ability to represent you. We reserve the right to decline representation if we determine that a conflict cannot be resolved.

7.3 Termination of Engagement

We reserve the right to terminate our engagement with you if we discover fraud, material misrepresentation, non-payment of fees, or if continued representation would violate professional ethics rules or legal requirements.

8. Intellectual Property

All content, software, logos, trademarks, and materials provided through our services are owned by or licensed to Highlight Tax Services and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of our content without prior written permission.

You retain ownership of all documents and information you provide to us. You grant us a limited license to use your information solely for the purpose of providing services to you.

9. Confidentiality

We maintain strict confidentiality of your tax information in accordance with federal law (26 U.S.C. § 7216), IRS regulations, and professional standards. We will not disclose your tax return information without your consent except as required by law or professional obligations.

You acknowledge that certain communications may not be protected by attorney-client privilege and that we may be required to disclose information pursuant to valid legal process or IRS summons.

10. Dispute Resolution

10.1 Informal Resolution

If you have a dispute with us, you agree to first contact us to attempt to resolve the matter informally. We are committed to addressing your concerns promptly and fairly.

10.2 Arbitration Agreement

Any dispute, claim, or controversy arising out of or relating to these Terms or our services that cannot be resolved informally shall be settled by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall take place in [Your County/State].

YOU AGREE TO ARBITRATE DISPUTES ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

10.3 Exceptions to Arbitration

Either party may seek injunctive or other equitable relief in court to prevent the infringement of intellectual property rights or confidentiality obligations. Small claims court actions are exempt from the arbitration requirement.

10.4 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions. Any court proceedings (if not subject to arbitration) shall be brought in the state or federal courts located in [Your County/State].

11. Termination

11.1 Termination by Client

You may terminate our services at any time by providing written notice. You remain responsible for payment of fees for services already performed. We will provide you with copies of your tax documents upon request.

11.2 Termination by Company

We may terminate our services immediately if you breach these Terms, fail to pay fees, provide false information, or engage in conduct that we determine is inappropriate or illegal. We will provide notice of termination when reasonably possible.

11.3 Effect of Termination

Upon termination, you must pay all outstanding fees. Provisions of these Terms that by their nature should survive termination shall survive, including confidentiality obligations, limitation of liability, indemnification, and dispute resolution provisions.

12. Data Breach Notification

In the event of a data breach involving your personal information, we will notify you in accordance with applicable federal and state data breach notification laws. Notification will be made without unreasonable delay and will include information about the nature of the breach and steps you can take to protect yourself.

13. Electronic Communications and Signatures

By using our services, you consent to receive electronic communications from us, including emails, notifications, and posting of information on our website. You agree that electronic signatures, contracts, and records have the same legal effect as handwritten signatures and paper records.

You may withdraw your consent to electronic communications at any time by contacting us, but this may limit your ability to use certain features of our services.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

If you do not agree to the modified Terms, you must stop using our services. We encourage you to review these Terms periodically.

15. Representations and Warranties

By using our services, you represent and warrant that:

  • You are at least 18 years of age or have parental/guardian consent
  • You have the legal capacity to enter into these Terms
  • All information you provide is accurate, complete, and truthful
  • You will comply with all applicable laws and regulations
  • You have not been convicted of any felony involving dishonesty or breach of trust
  • You are not currently under investigation by the IRS or any tax authority for fraud or criminal tax violations

16. Miscellaneous Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any written engagement letter, constitute the entire agreement between you and Highlight Tax Services regarding our services and supersede all prior agreements and understandings.

16.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by an authorized representative.

16.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms to any affiliate or successor in interest without your consent.

16.5 Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

16.6 Headings

Section headings are for convenience only and shall not affect the interpretation of these Terms.

17. Contact Information

If you have questions about these Terms of Service, please contact us at:

Highlight Tax Services

Legal Department

Email: servicestaxx@gmail.com

Phone: +19172574554

18. Acknowledgment

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE. YOU ACKNOWLEDGE THAT THESE TERMS CONTAIN A BINDING ARBITRATION CLAUSE, CLASS ACTION WAIVER, AND LIMITATIONS ON LIABILITY.

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